Returns & Exchanges

At Houndsy, we want you and your canine companion to love every purchase, which is why we offer a 30-day window for returns or exchanges on all unworn fashion items. Simply ensure all original tags are attached and the garment is free of pet hair to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your items.

3

Ship the Package

Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes.

4

Receive Your Refund

After our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing